Momentum CareCross Customer Services
Contact us
Contact us for assistance with enquiries, complaints or to give us a compliment
Member Enquiry Centre
The member enquiry centre can be used by members of all medical schemes except Wooltru to answer enquiries
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Chronic Benefit Management Centre
Fax
The chronic benefit management centre can be used by members of all medical schemes except Wooltru to answer enquiries
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Clinical Referral Centre:
The clinical referral centre can be used by members of all medical schemes except Wooltru to answer enquiries
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Provider Contact Centre:
Fax
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
GPs:
Fax
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
SPECIALISTS:
Fax
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
DENTISTS:
Fax
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
OPTOMETRISTS:
Fax
Business hours
Mon-Fri: 08:00 to 17:00
Closed on weekends and public holidays.
Our offices
If your details have changed, it is important that you let us know. We need this information so that we can administer your details and process your claims quickly and efficiently.
In order to do so, please login, update your details and click on the REQUEST UPDATE button