Contact us

Physical address

Parc du Cap, 6 Mispel Road, Bellville, 7530

Postal address

PO Box 1626, Bellville, 7535

 

sml_telTel: Switchboard: 021 673 1800

sml_faxFax: 021 673 1811   

sml_emailEmail: [email protected]

 

Our client service centres is open 8am-5pm Monday – Friday

sml_telTel:Member Enquiry Centre: 0860 103 491

 

The member enquiry centre can be used by members of all medical schemes except Wooltru to answer enquiries

sml_telTel: Chronic Benefit Management Centre: 0860 102 182   

sml_faxFax: 021 673 1815

 

The chronic benefit management centre can be used by members of all medical schemes except Wooltru to answer enquiries

sml_telTel: Clinical Referral Centre: 0860 102 183

The clinical referral centre can be used by members of all medical schemes except Wooltru to answer enquiries

Wooltru Contact Centre:
sml_telTel: 0800 765 432

Please contact the above number for all of the following types of enquiries for members of the Wooltru Core option:

  • Provider enquiries
  • Member enquiries
  • Chronic Benefit Management
  • Clinical Referral Centre
  • Referral to a Specialist (Core and Plus options)

Our Provider contact centre is open
Monday – Friday 8am • 5pm

Provider Contact Centre:

sml_faxTel: 0860 101 159
sml_faxFax: 021 673 1811

GPs:
sml_email Email: [email protected]  
sml_fax Fax: 021 673 1820

SPECIALISTS:
sml_emailEmail: [email protected]   
sml_faxFax: 021 413 2450

DENTISTS:
sml_emailEmail: [email protected]  
sml_telTel: 087 110 0188

OPTOMETRISTS:
sml_emailEmail: [email protected]   
sml_telTel: 011 461 6337

If your details have changed, it is important that you let us know. We need this information so that we can administer your details and process your claims quickly and efficiently.

In order to do so, please login, update your details and click on the REQUEST UPDATE button